How would you like your managers to be the best in the field? What would be the impact on your bottom line if each of your managers led a team of motivated and focused people?

Successful organisations understand that managing and motivating others to maximise their work performance and achieve business objectives is a skill in its own right, and one that needs to be developed quite separately to the development of their peoples' technical skills. Being good at what you do does not automatically make you a good manager of others and the impact a manager can have on an individual, a team and an organisations' performance cannot be underestimated. How many of us have experience or observed a manager who de motivates, dictates or is very rarely there unless there is a problem?

The essential manager's toolkit training program can either be taken as a full 5 day course (consecutive or split over a period of weeks), or in part – by you choosing those topics that are relevant to your people and running a half day, one day or two day session focusing on those specific areas.

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Modules covered include:

• Effective interviewing skills for Line Managers
• Introduction to Management
• Recruitment skills for Line Managers
• Goal Setting and Performance Management as a Manager
• Motivational Techniques - How to motivate yourself and your staff
• Situational Communication for Managers - How to adapt your natural management style to the situation
• Effective Delegation - Getting others to take responsibility and achieve outcomes to the correct standard
• Time Management for Line Managers
• How to Build Successful Teams
• Leadership Skills
• Appraisal Interviewing - making the appraisal process really work
• How to Give Effective Feedback
• Managing Difficult People
• Disciplinary Meetings - how to handle them well

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