Research confirms that the ability to communicate effectively is one of the most important skills any individual, team or organisation can possess. How you sell your ideas, present your work, argue your point, handle a disappointed customer, make an impact at a meeting, seek a middle ground and solution with an opposing party and how you are perceived by others – can make or break your business potential. At Performance for Business, we do not underestimate the power of emotion, the impact of confidence (or lack of) and the importance of advanced communication skills on peak performance.

Whilst each training course is tailored to your requirements, typical subjects covered are:

• Presentation Skills Training (Introductory / Advanced)
• Communication Skills in Business (Introductory / Advanced)
  
• How to Persuade and Influence Others
  
• Exceeding Customer Expectations
  
• Assertiveness in Business - the skill to develop
  
• Making an Impact at Meetings
  
• Training Your Trainers to Train Your Staff!
  
• Developing your PA's: Relationship management and communication skills for the PA
  
• How to Handle Conflict in Business
  
• The Art of Selling - Negotiation Skills (Introductory / Advanced)
  
• Time Management
  
• Facilitation Skills

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