Zurich Academy in the UK | BSkyB | Nationwide Building Society | e-Dialog (an eBay business)
Zurich Insurance plc | chl Mortgages | Avon | Nordea Bank London
Whittington Insurance Group
Zurich Academy in the UK: Kirsty Knight - Learning & Development Consultant
"I first met Sue when I went along as an observer of her delivering the Advanced Presentation Skills course, to see what the quality of her training was like. I got so engrossed with Sue's engaging delivery style, that I actually participated in the training and learnt things which I still use 6 years later! The feedback Sue receives from my customers is always excellent and delegates commented on her positive attitude, how she makes you feel at ease and her approachability. Sue has vast knowledge on a number of core skill areas and I know that if I need some training in a specific area of expertise, which I know Sue covers, I always request her as the trainer from our third party supplier Reed."
BSkyB: Chris McKenzie - Head of Risk
"Excellent course – excellent trainer!"
Nationwide Building Society: Katy Walton - HR Leadership Development
"Sue has been our preferred trainer for several specific courses, due to the fantastic feedback she has received from delegates and also from quality assurance observations made by the in house training department. She is a pleasure to work with, has enormous energy, is passionate about delivering very high quality sessions and has shown great support to delegates as individuals, both during and post course"
e-Dialog - an eBay business: David Aldrich - Strategic Staff Development Manager
"Performance for Business have and continue to run both Advanced Presentation Skills and Management courses for e-Dialog and we are delighted with the results. Sue models excellence and her style – engaging, challenging, encouraging and fun has had a visible impact not only on the confidence and communication skills of our staff but on their productivity too. I cannot rate her highly enough!"
Zurich Insurance plc: John Flaherty - Account Executive
"Thank you for your support and delivery of our Relationship and Negotiation Training. The choice of trainers was very tough and having reviewed / sat in a number of training sessions your natural style, approach and interaction with the delegates really won the day and the feedback has been very positive. I hope we can work together in the future!"
chl Mortgages: Susan Allibone - HR Manager
"Sue, the feedback from delegates who attended our Train The Trainer course has been fantastic. Our staff have returned highly motivated and confident about running their own training sessions and have commented that the course content and delivery met their needs perfectly. I would be happy to recommend you as a trainer to any organisation"
Avon: Diane Kilgannon - Exec Assistant
"I first met Sue when she delivered a ‘Managing the Relationship’ session at a PA Conference in Brighton. Her session was head and shoulders above the rest and I invited her into Avon to do the same for our international executive secretary conference. The feedback was great, delegates left the UK buzzing…..and I would definitely use her again."
Nordea Bank London: Terry Witherden - Head of Client Services
"This was probably the best received training course I've ever been on.... you could gauge the results by the fact that it actually was the main subject of discussion first thing Monday morning!!"
Whittington Insurance Group: Marcus Jenkins - Training & Development Manager
"Sue Grosvenor was requested to improve the way our managers set their team members’ performance objectives. Once again, Sue was spot on with her consultation, design and delivery. Feedback from the delegates was excellent, feedback from the business was rewarding, and there is already a measured improvement"
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